High-tech products present specific logistics challenges that require a specialized approach. These devices often combine variable volumes with shock sensitivity that demands careful handling. The presence of sensitive electronic components and advanced technologies requires specific protocols to prevent any damage throughout the supply chain.
This technical dimension comes with a precise traceability requirement, with rigorous tracking of serial numbers, IMEI, manufacturer references and warranty documents essential for after-sales service. The sector is also characterized by the importance of return flows, whether for breakdowns, product testing, updates or customer service requests.
Our commitment: TO SECURE EVERY STEP OF YOUR SUPPLY CHAIN TO PRESERVE THE INTEGRITY OF YOUR HIGH-TECH EQUIPMENT.
Receiving & Traceability
Our receiving process integrates rigorous quality and compliance control to verify the integrity of your high-tech equipment upon arrival. Each product undergoes precise registration including references, serial numbers, IMEI and manufacturer codes, ensuring complete traceability.
This identification system enables immediate location of affected batches in case of product recall, firmware update or technical intervention, thus securing your brand and your customers. This mastery of technical information constitutes a major asset for the efficient management of your high-tech supply chain.
Our objective: TO GUARANTEE PERFECT TRACEABILITY OF YOUR PRODUCTS TO OPTIMIZE THEIR MANAGEMENT THROUGHOUT THEIR LIFECYCLE.
Secure and Organized Storage
Our storage areas are specially designed to meet the specific constraints of high-tech equipment, with locations adapted to the varied formats of your products, from smartphones to large-format screens. This optimized organization preserves the integrity of your sensitive equipment while facilitating access.
According to your needs and the nature of your product ranges, we offer cross-docking solutions for fast-moving flows or traditional storage for permanent references. Our cycle counting system ensures regular control of your inventory and maintains the reliability of your product availability.
Our commitment: TO OPTIMIZE YOUR HIGH-TECH STORAGE TO BALANCE EQUIPMENT PROTECTION AND LOGISTICS RESPONSIVENESS.
Custom Packaging
Our expertise in high-tech equipment preparation translates into reinforced shock-resistant packaging that preserves the functionality of your products until their final destination. Our teams master specific protection techniques adapted to sensitive technologies and advanced electronic components.
We also provide a complete kitting service including accessories, chargers, multilingual technical manuals and marketing elements according to your specifications. Our flexibility allows us to adapt preparation according to your distribution channels, whether B2B flows, B2C or dropshipping solutions.
Our mission: TO SECURE THE PREPARATION OF YOUR HIGH-TECH EQUIPMENT TO GUARANTEE AN OPTIMAL CUSTOMER EXPERIENCE FROM UNBOXING.
Fast and Reliable Shipping
Our multichannel shipping solution adapts to all your distribution needs: home delivery, pickup point availability or store supply. This flexibility allows you to optimize your commercial strategy across all your sales channels.
Our package tracking system offers you total visibility on the routing of your equipment, with international options to support your export development. Our expertise in transport cost optimization helps you maintain your competitiveness while ensuring security and reliability for your sensitive technologies.
Our objective: TO ENSURE EFFICIENT DISTRIBUTION OF YOUR HIGH-TECH EQUIPMENT TO BALANCE CUSTOMER SATISFACTION AND ECONOMIC PERFORMANCE.
Returns Management and Second Life
Our returns management process includes functional testing and in-depth diagnostics to precisely assess the condition of each piece of equipment. This technical analysis allows us to direct products to the most appropriate channel according to their condition and your customer service policy.
We offer a complete outsourced customer service that includes repair of repairable equipment, software updates and their reintegration into stock after quality validation. For non-repairable products, we ensure refurbishment of recoverable elements or controlled recycling complying with WEEE environmental standards.
Our commitment: TO OPTIMIZE THE VALUE OF YOUR HIGH-TECH EQUIPMENT THROUGHOUT THEIR LIFECYCLE TO STRENGTHEN YOUR ECONOMIC AND ENVIRONMENTAL PERFORMANCE.
Digital Tools & Connectivity
Our personalized extranet offers you an intuitive interface to manage your entire high-tech supply chain. You benefit from complete control of your orders, with real-time status access and the ability to adjust according to your business priorities.
The shipment tracking module allows you to precisely visualize the routing of your equipment and inform your customers about the progress of their deliveries. Our tool also integrates complete product lifecycle management, from stock placement to returns processing and refurbishment.
Our objective: TO OFFER YOU A HIGH-PERFORMANCE DIGITAL SOLUTION TO OPTIMIZE THE MANAGEMENT OF YOUR HIGH-TECH EQUIPMENT AT EVERY STAGE OF THEIR LOGISTICS JOURNEY.
