“This is why we opted for outsourcing our document management!” – This was the subject on everyone’s lips at the Salon Solutions conference on October 2nd, attended by Arnaud MORICE, a Mobiltron expert in dematerialisation.
At the key event, MORICE discussed the advantages of outsourcing document management for businesses.
The 3 key points to remember are as follows:
Cost: No investment in machinery or software is required which means that money can start to be saved as soon as the process is implemented. The provider allocates all the hardware and software resources needed and pools and optimises its use.
Service quality: Quality is ensured by the significant controls implemented throughout the process by the service provider. Digital images are subject to regular checks – this is also a guarantee of security (real-time backups).
Timeliness: Activity peaks can be completely absorbed by the service provider through the human resource capability it possesses (not to mention the management of staff absences). Responsiveness and respecting schedules/deadlines are therefore key elements of the customer / provider relationship. Performance commitments to deadlines are consistently met from 01/01 to 31/12.
The above 3 points are the very core of a successful and stable customer/service provider relationship. To learn more about our profession please click here!